Transport Policy
Transportation Policy of IDEVA LIVING
1. Delivery Areas
We deliver throughout Thailand, including Bangkok, surrounding areas, and other provinces.
2. Shipping Fees
- Orders of THB 9,000 or more receive free shipping in Bangkok and surrounding areas.
- Provincial delivery is charged at actual cost and paid at destination.
3. Tracking Your Order
You can check delivery status through the published channels.
- Line ID: @ (include the @ symbol)
- Phone:
4. Delivery Time
Timing varies by delivery area and product availability. An estimate is provided before shipping.
5. Product Warranty
Contact us to arrange an exchange or refund when a product has an issue, subject to the return policy.
6. Packaging and Shipping
Products are packed carefully to prevent transport damage. Contact us promptly if damage occurs.
7. Changing the Delivery Address
Tell us before shipment if the delivery address needs to change.
8. Changes to the Shipping Policy
We may update this policy; continued use after a published change is acceptance.
9. Disclaimer
We are not responsible for loss or damage caused by factors beyond our control, but will help guide resolution.
10. Order Cancellation
Contact us as soon as possible to cancel an order. Cancellation after shipment may incur non-refundable costs.
Thank you for using our services. Please contact us through the published channels with questions about this policy.